shipping/Ordering

NoPro ships parcels on Wednesday and Friday every week.

This is a great way to not use up more fuel and hurt the enviroment.
We also try to ship carbon-neutral using DPD where possible. This means all European shipments are delivered 100% carbon neutral!
We try to mostly re-use packaging and try not to produce more waste to get you your items, whilst protecting them as good as possible.

When you order a product from the NoPro shop you don’t go to a checkout for the time being.
This has two distinct reasons:

1: I want to offer a personal experience where you don’t pay more on shipping then needed.
I keep an eye out on shipping prices for different terratories and will choose the company offering the safest shipping method for your purchases.
At this time for most European countries I use DPD to ship all parcels.
For international shipping the only company I am comfortable with using is DHL. They are slightly pricing compared to some other companies but have yet to loose one of my shipments.

2: Payment and fees can be an issue for a small business as my own.
Paypal is a great service to arrange payments with but they are flawed.
In the past one could send me money and I would simply get it, minus some fees.
Recently they have chanced their structure and the following has happened:

Paypal now keeps fees when I have to repay a client

In the case where someone sends me 100 Euro’s they say they keep 3,4% and 0,35 Euro
Meaning they would take 3.75 out of this transaction.
if for any reason you want a refund Paypal keeps this money.
Meaning I get 96.25 and will repay you 100.

So I loose money if you simply cancel an order!

Therefor I will ask you to pay 3% extra to cover the fees.

With international buyers they charge me even more fees for conversion and possibly other services.
Therefor I will ask you to pay 6% extra to cover these.

I will think about a way to streamline this but am unsure what is best. So for now this is how it works!

Other payment methods like bank transfer seem to work fine, so if you want to get rid of the fees and are within the EU I would suggest that would be the way to pay me!